This Privacy Policy explains how IT Raccoons collects, uses, and protects your personal information.
Effective Date: 17/08/2025
IT Raccoons (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights.
1. What Information We Collect
We collect the following personal information:
Name (participant and parent/guardian if under 18)
Email address
Age of participant (to place them in the right group)
Any information you provide when contacting us via our website, email or other communication channels
2. How We Use Your Information
We use your information to:
Register participants for courses
Communicate important information about classes (e.g., schedules, cancellations)
Respond to enquiries
Maintain records for administration and safeguarding
3. Data Storage & Security
Your personal information is stored securely and only accessible to authorised staff. We take reasonable steps to protect it against loss, misuse, or unauthorised access.
4. Data Sharing
We may share limited personal information only when:
Required by law, safeguarding, or regulatory bodies
Necessary for running our services (e.g., communication platforms)
5. Data Retention
We keep your information only as long as needed for course administration and legal requirements. After this, data will be securely deleted.
6. Your Rights
You have the right to:
Request access to the personal data we hold about you
Ask for corrections if your information is inaccurate
Request deletion of your personal data (unless we are legally required to keep it)
Withdraw consent to communications at any time
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@itraccoons.com
Phone: 07925669729
If you are not satisfied with our response, you also have the right to contact the UK Information Commissioner's Office (ICO).